CUSTOMER SUPPORT
Email our team
Tell us what you need help with and we’ll get back to you by email.
[email protected]Need help with an existing order?
Sign in to your ZedSIM account to find your orders, QR code and installation instructions. When you email us, include your order reference and the email address associated with your account. Never email your eSIM QR code, password or payment-card details.
Before you install
Sign in to your account
Make sure your device supports eSIM, is carrier-unlocked, and is connected to Wi-Fi. Follow the specific installation and activation details shown with your plan.