.chat-widget{position:fixed;right:24px;bottom:24px;z-index:20;font-family:"DM Sans",sans-serif}.chat-launch{display:flex;align-items:center;gap:10px;min-height:52px;padding:0 19px;border:0;border-radius:28px;background:var(--dark);color:#fff;box-shadow:0 8px 24px #08224930;font:600 13px "DM Sans",sans-serif;cursor:pointer}.chat-launch-mark{display:grid;place-items:center;width:25px;height:25px;border-radius:50%;background:var(--lime);color:var(--dark);font-size:17px}.chat-panel{position:absolute;right:0;bottom:66px;display:flex;flex-direction:column;width:min(380px,calc(100vw - 32px));height:min(590px,calc(100dvh - 105px));overflow:hidden;border:1px solid #dfe7e9;border-radius:13px;background:#fff;box-shadow:0 18px 55px #08224928}.chat-panel[hidden]{display:none}.chat-header{display:flex;align-items:center;justify-content:space-between;min-height:76px;padding:15px 18px;background:var(--dark);color:#fff}.chat-presence{display:flex;align-items:center;gap:7px;color:#b5d9d5;font-size:8px;font-weight:700;letter-spacing:1.2px}.chat-presence i{width:7px;height:7px;border-radius:50%;background:#74d3ad}.chat-header h2{margin:6px 0 0;font:700 16px Manrope,sans-serif}.chat-close{width:32px;height:32px;border:0;background:transparent;color:#fff;font-size:25px;cursor:pointer}.chat-transcript{flex:1;min-height:0;overflow:auto;padding:15px 13px 8px;background:#f7faf9;scroll-behavior:smooth}.chat-message{max-width:88%;margin:0 0 9px}.chat-message p{margin:0;padding:10px 12px;border:1px solid #e6ecea;border-radius:4px 12px 12px 12px;background:#fff;color:#263a3b;font-size:12px;line-height:1.55;overflow-wrap:anywhere;white-space:pre-wrap}.chat-message-visitor{margin-left:auto}.chat-message-visitor p{border-color:#d8f0eb;border-radius:12px 4px 12px 12px;background:#e6f6f2}.chat-recommendations{display:grid;gap:7px;margin:4px 0 12px 8px}.chat-recommendation{display:grid;gap:4px;padding:10px 12px;border:1px solid #dfe9e5;border-radius:7px;background:#fff;color:var(--ink);text-decoration:none}.chat-recommendation strong{font-size:11px}.chat-recommendation small{color:#6c7b76;font-size:10px}.chat-recommendation:hover{border-color:var(--green)}.chat-error{margin:5px 0;color:#a13d3d;font-size:11px}.chat-suggestions{display:flex;gap:6px;overflow:auto;padding:8px 12px;background:#fff}.chat-suggestions:empty{display:none}.chat-suggestions button{flex:0 0 auto;max-width:220px;padding:7px 10px;border:1px solid #dce9e5;border-radius:18px;background:#fff;color:#176a61;font-size:10px;cursor:pointer}.chat-compose{display:flex;align-items:end;gap:8px;margin:0;padding:10px 12px;border-top:1px solid #e7ecea;background:#fff}.chat-compose textarea{flex:1;max-height:100px;min-height:40px;resize:vertical;padding:11px;border:1px solid #dce5e2;border-radius:7px;color:var(--ink);font:12px "DM Sans",sans-serif}.chat-compose button{flex:0 0 40px;width:40px;height:40px;border:0;border-radius:7px;background:var(--dark);color:#fff;font-size:21px;cursor:pointer}.chat-contact{border-top:1px solid #e7ecea;background:#fff}.chat-contact summary{padding:10px 14px;color:#087f73;font-size:11px;font-weight:600;cursor:pointer}.chat-contact-fields{display:grid;grid-template-columns:1fr 1fr;gap:8px;padding:0 13px 11px}.chat-contact-fields label{display:grid;gap:4px;color:#6d7974;font-size:9px}.chat-contact-fields input{width:100%;min-width:0;height:34px;padding:0 8px;border:1px solid #dce5e2;border-radius:5px;font-size:11px}.chat-contact-fields button{grid-column:1/-1;min-height:34px;border:0;border-radius:5px;background:#e3f7f4;color:#006f64;font-size:11px;font-weight:600;cursor:pointer}.chat-contact-fields button:disabled{opacity:.65;cursor:wait}.chat-footnote{margin:0;padding:0 13px 9px;background:#fff;color:#89948e;font-size:9px}.chat-widget button:focus-visible,.chat-widget input:focus-visible,.chat-widget textarea:focus-visible,.chat-widget summary:focus-visible{outline:2px solid #00a895;outline-offset:2px}@media(max-width:520px){.chat-widget{right:14px;bottom:14px}.chat-panel{position:fixed;right:8px;bottom:76px;width:calc(100vw - 16px);height:min(620px,calc(100dvh - 94px));max-height:calc(100dvh - 94px)}.chat-launch{min-height:48px;padding:0 16px}}@media(prefers-reduced-motion:reduce){.chat-transcript{scroll-behavior:auto}}.chat-header-actions{display:flex;align-items:center;gap:2px}.chat-icon-btn{display:grid;place-items:center;width:32px;height:32px;border:0;background:transparent;color:#fff;font-size:17px;cursor:pointer}.chat-icon-btn[hidden]{display:none}.chat-icon-btn:hover{background:#ffffff26}.chat-badge{display:inline-grid;place-items:center;min-width:19px;height:19px;padding:0 5px;margin-left:2px;border-radius:10px;background:var(--lime);color:var(--dark);font:700 10px "DM Sans",sans-serif}.chat-badge[hidden]{display:none}.chat-status{display:flex;align-items:center;gap:7px;margin:0;padding:9px 14px;border-bottom:1px solid #eef3f1;background:#eef8f5;color:#0a6f63;font-size:10px;font-weight:600}.chat-status[hidden]{display:none}.chat-status[data-state="waiting"]{background:#fdf6e4;color:#8a6a1b}.chat-status[data-state="active"]{background:#eaf3fd;color:#1d5f9e}.chat-status[data-state="resolved"]{background:#f1f4f2;color:#5f6b66}.chat-typing{display:flex;align-items:center;gap:4px;margin:0;padding:0 15px 8px;background:#f7faf9;color:#7d8a85;font-size:10px}.chat-typing[hidden]{display:none}.chat-typing i{width:5px;height:5px;border-radius:50%;background:#9fb3ad;animation:chat-blink 1.1s infinite}.chat-typing i:nth-child(2){animation-delay:.15s}.chat-typing i:nth-child(3){animation-delay:.3s}.chat-typing span{margin-left:4px}@keyframes chat-blink{0%,60%,100%{opacity:.25}30%{opacity:1}}.chat-compose-field{flex:1;min-width:0;display:flex;flex-direction:column;gap:3px}.chat-compose textarea{flex:0 0 auto;width:100%;resize:none;max-height:120px}.chat-compose[hidden]{display:none}.chat-count{align-self:flex-end;color:#89948e;font:9px "DM Sans",sans-serif}.chat-count[hidden]{display:none}.chat-count.is-near{color:#a13d3d}.chat-contact[hidden]{display:none}.chat-ended{display:grid;gap:9px;padding:14px 13px;border-top:1px solid #e7ecea;background:#fff}.chat-ended[hidden]{display:none}.chat-ended-title{font:700 13px Manrope,sans-serif;color:var(--ink)}.chat-ended-prompt{margin:0;color:#6d7974;font-size:11px}.chat-rate{display:flex;gap:8px}.chat-rate button{flex:1;min-height:34px;border:1px solid #dce5e2;border-radius:6px;background:#fff;color:var(--ink);font-size:11px;cursor:pointer}.chat-rate button:hover{border-color:var(--green)}.chat-rate button:disabled{opacity:.7;cursor:default}.chat-rate button.is-selected{border-color:var(--green);background:#e3f7f4;color:#006f64;font-weight:600}.chat-rate-thanks{margin:0;color:#0a7d5c;font-size:10px}.chat-rate-thanks[hidden]{display:none}.chat-transcript-row{display:flex;gap:6px}.chat-transcript-row input{flex:1;min-width:0;height:34px;padding:0 8px;border:1px solid #dce5e2;border-radius:5px;font-size:11px}.chat-transcript-row button{flex:0 0 auto;padding:0 11px;border:0;border-radius:5px;background:#e3f7f4;color:#006f64;font-size:10px;font-weight:600;cursor:pointer}.chat-transcript-row button:disabled{opacity:.65;cursor:wait}.chat-ended-ticket{min-height:34px;border:1px solid #dce5e2;border-radius:6px;background:#fff;color:#176a61;font-size:11px;font-weight:600;cursor:pointer}.chat-ended-ticket:disabled{opacity:.65;cursor:default}.chat-ended-new{min-height:38px;border:0;border-radius:6px;background:var(--dark);color:#fff;font:600 12px "DM Sans",sans-serif;cursor:pointer}.chat-ended-error{margin:0;color:#a13d3d;font-size:10px}.chat-ended-error[hidden]{display:none}.chat-ended-error.is-success{color:#0a7d5c}.chat-ended-error a{color:inherit}.chat-system{max-width:88%;margin:0 0 9px;padding:7px 10px;border-radius:8px;background:#eef3f1;color:#5f6b66;font-size:10px;text-align:center;overflow-wrap:anywhere}.chat-message time{display:block;margin-top:3px;color:#9aa8a3;font-size:9px}.chat-message-visitor time{text-align:right}.chat-error button{margin-left:6px;padding:2px 9px;border:1px solid #e3bcbc;border-radius:10px;background:#fff;color:#a13d3d;font-size:10px;cursor:pointer}@media(max-width:520px){.chat-icon-btn{width:28px;height:28px;font-size:15px}.chat-ended{gap:8px;padding:12px 11px}.chat-status{padding:8px 12px}}